Items where Author is "Yohana, Eva"

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Yohana, Eva and Japarianto, Edwin (2017) PENGARUH PERCEIVED SERVICE QUALITY TERHADAP CUSTOMER LOYALTY DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABLE INTERVENING DI HOTEL KARTIKA GRAHA MALANG. Jurnal Manajemen Pemasaran, 11 (2). pp. 54-60. ISSN 2597-615X

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