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Dampak Kompetensi Key user ERP terhadap Kinerja Inovasi dan Kinerja Kualitas Guna Meningkatkan Kinerja Organisasi

Tarigan, Zeplin Jiwa Husada and Basana, Sautma Ronni (2012) Dampak Kompetensi Key user ERP terhadap Kinerja Inovasi dan Kinerja Kualitas Guna Meningkatkan Kinerja Organisasi. Jurnal Teknik Industri, 15 (1). pp. 41-50. ISSN ISSN 1411-2485 print / ISSN 2087-7439 online

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    Abstract

    Implementation EntERPrise Resource Planning (ERP) requires user key to have a reliable competency especially in personnel management. For this study, a survey was conducted using interviews technique and distributing questionnaires to 80 manufacturing industry practitioners, with response rate 88.75. Additionally, the data analysis was done using PLS with Jawa Web Start program. The findings of the research are: There is no influence between knowledge and skill in quality performance and innovation performance in improving the performance of the company while implementing the technology of ERP. Personality Characteristics affect the increase of quality performance and innovation in the improvement of the companys performance while implementing ERP technology. Demonstrable Performance effect the increase in the quality of performance and innovation in improving the companys performance while implementing ERP technology. Innovation performance and Quality performance together have a direct impact on enhancing the performance of companies while implementing ERP technology.

    Item Type: Article
    Uncontrolled Keywords: Key user competence, innovation, quality and organization performance
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    T Technology
    T Technology > TS Manufactures
    Z Bibliography. Library Science. Information Resources > ZA Information resources
    Divisions: Graduate Program > Economic Management
    Depositing User: Admin
    Date Deposited: 01 Jul 2013 07:11
    Last Modified: 01 Aug 2013 21:59
    URI: http://repository.petra.ac.id/id/eprint/16193

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