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Pengukuran kinerja personil perwira, bintara, dan pns pada polwiltabes surabaya

Djati, Sundring Pantja and Adiwijaya, Michael (2010) Pengukuran kinerja personil perwira, bintara, dan pns pada polwiltabes surabaya. Mitra Ekonomi dan Manajemen Bisnis, 1 (1). pp. 26-45. ISSN 20871090

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    Abstract

    The service industry must deliver the excellent service performances in order to satisfy its customers. The same situation is applied to the public institution that serve the interest of the society. This research measured the performances of the Surabaya Police Department Staffs, as one of the public institutions, that protects, supports, and serves the society in Surabaya. The measurement incorporated several variables such as the speed of work, the quality of work, the endurance of work, the accuracy of work, and the partnership opportunity of work. The findings revealed that those variables influenced the performances of the Surabaya Police Department staffs. In addition, the institution has the high score of performances.

    Item Type: Article
    Uncontrolled Keywords: Kinerja, Kecepatan Kerja, Kualitas Kerja, Keakuratan Kerja, Ketahan Kerja, Kemampuan Kerja
    Subjects: H Social Sciences > HF Commerce
    Divisions: Graduate Program > Economic Management
    Depositing User: Admin
    Date Deposited: 11 Jul 2016 19:56
    Last Modified: 02 Sep 2016 17:00
    URI: http://repository.petra.ac.id/id/eprint/18240

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