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Items where Author is "Andreani, Fransisca"

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Number of items: 9.

Article

Andreani, Fransisca and DEVINA, RIA (2017) Garuda Indonesia Airlines: Providing Emotional Experience to Retain Customer Loyalty. International Journal of Applied Business and Economic Research (IJABER), 15 (4). pp. 85-100. ISSN 0972-7302

Andreani, Fransisca and PETRIK, ABELIO (2016) EMPLOYEE PERFORMANCE AS THE IMPACT OF TRANSFORMATIONAL LEADERSHIP AND JOB SATISFACTION IN PT ANUGERAH BARU DENPASAR. Jurnal Manajemen dan Kewirausahaan, Vol 18 (No 1 (). pp. 25-32. ISSN ISSN: 1411-1438, e-ISSN: 2338-8234

Andreani, Fransisca and WIJAYANTY, DIANA (2013) The Influence of Service Performance on Customer Satisfaction of Bank Central Asia in Surabaya. International Journal of Advances in Management and Economics, Vol.3 (Issue ). pp. 57-64. ISSN 2278-3369

Andreani, Fransisca and Kristanti, Monika (2013) Pengaruh Store Layout, Interior Display, Human Variable terhadap Customer Shopping Orientation di Restoran Dewa Ndaru Surabaya. Jurnal Manajemen dan Kewirausahaan, 15 (1). pp. 65-74. ISSN 1411-1438

Andreani, Fransisca and SUMARGO, YESSLYN and LIE, CHEN (2012) The Influence of Customer Relationship Management (CRM) on Customer Loyalty in JW Marriott Hotel Surabaya. Jurnal Manajemen dan Kewirausahaan, 14 (2). pp. 156-163. ISSN 1411-1438

Andreani, Fransisca (2011) The Impact of Brand Image Towards Loyalty with Satisfaction as a Mediator in McDonalds. Jurnal Manajemen dan Kewirausahaan, 14 (1). pp. 64-71. ISSN 1411-1438

Andreani, Fransisca and Petrik, Abelio (1996) EMPLOYEE PERFORMANCE AS THE IMPACT OF TRANSFORMATIONAL LEADERSHIP AND JOB SATISFACTION IN PT ANUGERAH BARU DENPASAR. JURNAL MANAJEMEN DAN KEWIRAUSAHAAN, 18 (1). pp. 25-36. ISSN 1411-1438

Conference or Workshop Item

Andreani, Fransisca Customer Relationship Management (CRM) and Information Technology (IT) Based System. In: National Marketing Symposium, August 28, 2008, Petra Christian University.

Monograph

Andreani, Fransisca and Wijaya, Serli and Devie, Devie (2009) Kajian Ulang Surabaya Restaurant Award Program Manajemen Perhotelan. Documentation. LPPM, Surabaya. (Unpublished)

This list was generated on Thu Oct 19 07:39:47 2017 WIT.