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Items where Author is "Harriyanto, Yulyana"

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Thesis

Mailoa, Sugiharto and Harriyanto, Yulyana (2007) Pengaruh sikap dan persepsi terhadap niat komplain pelanggan pada perusahaan asuransi (studi kasus pada AIG Lippo di Surabaya). Bachelor thesis, Petra Christian University.

This list was generated on Sun Dec 21 17:19:24 2014 WIT.