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Items where Author is "Kumalasari, Erni Dewi"

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Natalia, Merry and Kumalasari, Erni Dewi (2007) Pengaruh persepsi individu atas kepuasan konsumen terhadap penanganan komplain di Starbucks Coffee Plaza Tunjungan IV Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Sun Dec 11 17:19:24 2016 WIT.