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Items where Author is "Kumalasari, Erni Dewi"

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Natalia, Merry and Kumalasari, Erni Dewi (2007) Pengaruh persepsi individu atas kepuasan konsumen terhadap penanganan komplain di Starbucks Coffee Plaza Tunjungan IV Surabaya. Bachelor thesis, Petra Christian University.

This list was generated on Thu Apr 17 04:29:09 2014 WIT.