E-COMMERCE VICTIMS DUE TO CONSUMER TRUST

Sahetapy, Wilma Laura (2016) E-COMMERCE VICTIMS DUE TO CONSUMER TRUST. In: Victimology and victims assistance in Indonesia, 22-09-2016 - 22-09-2016, Purwokerto - Indonesia.

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Abstract

E-COMMERCE VICTIMS DUE TO CONSUMER TRUST The widespread of so-called trading via the internet or used to be called as e-commerce provides many new problems in social and economic fields and some of them even common of fraud on transactions of e-commerce in spite of the ITE Law existence. Buyers are the only victims of this scam crime, because its position is very weak. More over, the convinience of this scam happened because there is no direct meeting of sellers and buyers, so sellers do not have the responsibility and no bound as well to the buyers. Observing this phenomenon, the e-commerce requires transparency in their transactions, disclosure is directly proportional to consumer trust in the transaction. It gives a considerable impact and thus creates more increasing consumer protection issues. This transaction strength is merely needed a strong belief in order that consumers can buy the products offered by the businessmen. Special arrangements regarding e-commerce is very necessary, so that it will minimize the fraud of the trust that has been given by e-commerce consumers.

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