Employee Engagement Fail to Boost the Relationship Between Learning Organization and Financial Performance

This research paper sets out to investigate the gaps in
hospitality industry issues and facts in Surabaya, Indonesia. In
order to substantiate future studies about employee engagement.
Learning Organization constructed by seventh dimension DLOQ as
measurement (continuous learning, inquiry and dialogue,
collaboration and team learning, empower people, create systems,
connect the organization, strategic leadership) to influence
Employee Engagement with three constructs (Physical, Cognitive
and Emotional) and Financial Performance with six constructs
(ROA, ROE, Sales Growth, Net Profit, Market Share, Profit
Growth). This research was trying to investigate the gap between
hospitality industry issues and facts, also investigate the relationship
of Employee Engagement as an intervening variable between
Learning Organization and Financial Performance supported by
Organizational Psychology and Organizational Behavior Theories.
Therefore, this research trying to empirically and practically
contributions for future managerial implication. The study
conducted 50 full-service dining restaurant company as unit analysis
in Surabaya, Indonesia. Using a questionnaire as an instrument of
the measurements were 241 questionnaire collected. The result of
this research Learning Organization has partially and directly
influence Employee Engagement and Financial Performance
supported by Organizational Psychology and Organizational
Behavior Theories.