Employees Innovation on Hospitality Industries as Reviewed from the Impact of Transformational Leadership and Learning Organization

Sudden disruption caused by Covid-19 and VUCA business environment has been a wake-up call for
business organizations to change, adapt, and transform. Hospitality business organizations, as one of the
impacted industries, require transformative leaders to create Learning Organization environment, and to set
innovative organization members. This research investigates the relation between Transformational Leadership,
Learning Organization, and Innovative Work Behavior particularly in Hospitality Industries (hotels and
restaurants) in Surabaya. This research mainly explores theoretical gap left by the predecessor researches by
adopting new scaling used especially to evaluate Transformational Leadership and Learning Organization, and
methodological gap by utilizing multivariate data analysis towards the respondents’ groups. This research is
designed as a descriptive quantitative study, in which data is collected through questionnaire towards the
sample. This study points out that while Transformational Leadership does correlate positively with the creation
of Learning Organization, it possesses no significant relationship with the establishment of Innovative Work
Behavior among the leaders group. Learning Organization also does not mediate the effects between those two.
Operational staff, nevertheless, still significantly and positively affected by relation as pointed out by multivariate
data analysis.