Loekamto, Jimmy Louis Iwan (1998) Faktor-faktor dalam kualitas pelayanan untuk mencapai kepuasan nasabah pada PT Bank Lippo cabang Tidar Surabaya. Bachelor thesis, Petra Christian University.
Full text not available from this repository.Official URL: http://dewey.petra.ac.id/jiunkpe_dg_14636.html
| Item Type: | Thesis (Bachelor) |
|---|---|
| Uncontrolled Keywords: | management, service, bank, customer, satisfy, quality |
| Subjects: | UNSPECIFIED |
| Divisions: | UNSPECIFIED |
| Depositing User: | Admin |
| Date Deposited: | 23 Mar 2011 18:48 |
| Last Modified: | 12 Apr 2011 10:14 |
| URI: | https://repository.petra.ac.id/id/eprint/4263 |
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