Items where Author is "Kumalasari, Erni Dewi"
Group by: Item Type | No Grouping Number of items: 1. Natalia, Merry and Kumalasari, Erni Dewi (2007) Pengaruh persepsi individu atas kepuasan konsumen terhadap penanganan komplain di Starbucks Coffee Plaza Tunjungan IV Surabaya. Bachelor thesis, Petra Christian University. |
