Items where Author is "Tunggal, Sonny"
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Tunggal, Sonny and Ongkodjaja, Daisy Ivony (2002) Analisis keterkaitan environmental, sensory, interpersonal, procedural, deliverable, informational, financial terhadap kepuasan pelanggan di Toko hewan "Naf-Naf" di Surabaya. Other thesis, Petra Christian University.