DEALING WITH GENERATIONAL CHANGES EMPLOYEES: A SYSTEMATIC REVIEW OF GENERATION Z AND ITS PERCEPTIONS ON OFFICE WORK IN THE HEALTH INDUSTRY CONTEXT

Generational change in the world of work requires companies
to make changes in human resource governance. In todays world of work, colleagues from across generations are familiar. Namely, the most senior generation of baby boomers, generation X, millennial, or generation Y, to generation Z who
are the youngest in the office. Each generation has its characteristics that determine the
strengths and weaknesses in the workplace. Collaborating with
various people is not easy. It can be challenging to unite
thoughts between peers, especially with people who are older or younger. Different views and perspectives often create
communication problems that lead to conflicts in themselves. The health industry is experiencing a shift in its work
environment structure due to changes in employee generations. The baby boomer generation (the generation born from 1946 to
1964) will soon be retiring. Meanwhile, the generations below, such as generation x, the millennial generation, and generation Z, have begun to dominate employment. Therefore, it is necessary to understand how to deal with employees in generation Z.