The managerial competencies required by Indonesia s leading hotel groups: A preliminary investigation

This study investigates contents from the websites of leading hotel groups in Indonesia which
specify the competencies that are required by star hotels for potential managerial level recruits. This preliminary

investigation identified a list of competencies that are expected by hotels and incorporated them into
Sandwith�s competency domain model with a view to determining the essential competencies. The results
showed that leadership and interpersonal competencies were deemed as the most expected competencies at
both junior and senior management levels. The identified competencies may be used as a basis for providing a
better understanding of hotel manager competencies as a foundation for improving hospitality curricula in Indonesia.