Effectiveness Analysis of Shangri-La Academy Program Towards Employees Working Motivation at Shangri-La Hotel Surabaya

This research is taken place at Shangri-La Hotel Surabaya, an international management hotel. The population of research is 573 respondents. The purpose of this research is to understand the effectiveness of Shangri-La Academy Program and employee’s work motivation of Shangri-La Hotel Surabaya. The analysis technique uses descriptive quantitative analysis. The result of research showed that there is a dependency between Shangri-La Academy Program and employee’s job motivation Shangri-La Hotel Surabaya.