Items where Division is "Faculty of Economic > Hotel Management Program" and Year is 2019

Andreani, Fransisca and JAP, LAURENCIA and HOSEA, IVANA KARINA (2019) CAN RELATIONSHIP BENEFITS MAKE CUSTOMERS COMMITTED AND LOYAL? Jurnal Manajemen dan Kewirausahaan (JMK), 21 (2). 145#65533153. ISSN ISSN 1411-1438 print / ISSN 2338-8234 online

HERJANTO, HALIMIN and SCHELLER-SAMPSON, JEAN and Andreani, Fransisca (2019) CUSTOMER FAITHFULLNESS: THE MODERATING ROLE OF THE RELATIONAL BENEFITS TRILOGY. In: MARKETING MANAGEMENT ASSOCIATION SPRING 2019 CONFERENCE, 29-03-2019 - 29-03-2019, Chicago - Amerika Serikat (USA).

Kartika, Endo Wijaya and Nugroho, Agustinus and Oktavio, Adrie (2019) How Structural and Environment Variables Affecting Job Satisfaction of Hotel Employees in Surabaya? Binus Business Review, 10 (1). pp. 67-74. ISSN 2476-9053

Kristanti, Monika (2019) The improvement in service quality of small-scale food service businesses in surabaya. [UNSPECIFIED]

LAY, VANESSA VIONITA and Kartika, Endo Wijaya (2019) PERAN PERCEIVED RESTAURANT FOOD HEALTHINESS TERHADAP PERSEPSI NILAI DAN KEPUASAN PELANGGAN: STUDI PADA RESTORAN MADAME CHANG SURABAYA. Jurnal Manajemen Perhotelan, 5 (2). pp. 109-116. ISSN 2685-9408

Nugroho, Agustinus and Oktavio, Adrie and Kartika, Endo Wijaya (2019) Salesperson Deviant Behavior in Indonesian Restaurant Service Attendants. [UNSPECIFIED]

Oktavio, Adrie and Kaihatu, Thomas Stefanus and Kartika, Endo Wijaya (2019) LEARNING ORIENTATION, ENTREPRENEURIAL ORIENTATION, INNOVATION AND THEIR IMPACTS ON NEW HOTEL PERFORMANCE: EVIDENCE FROM SURABAYA. Jurnal Aplikasi Manajemen, 17 (1). pp. 8-19. ISSN e ISSN: 2302-6332 p ISSN: 1693-5241

SAKSANA, ALEXANDRA CARINA and Thio, Sienny (2019) ATRIBUT-ATRIBUT YANG DINILAI PENTING OLEH WISATAWAN DOMESTIK DAN WISATAWAN CINA DALAM MEMILIH HOTEL DI BALI. Jurnal Manajemen Perhotelan, 5 (1). pp. 9-17. ISSN 0216-6283

SAMPURNO, NADYA VALENTINA and CIAKRAWINATA, CHRISTY PRATIWI and Jokom, Regina (2019) PENGARUH KARAKTERISTIK SELEBRITI ENDORSER TERHADAP MINAT BELI MELALUI KESADARAN MEREK HOTEL DI INSTAGRAM. Jurnal Manajemen Perhotelan, 5 (1). pp. 36-44. ISSN 0216-6283

STEPHANIE, and PRANATA, MICHAEL DAVID and Andreani, Fransisca (2019) PENGARUH ATRIBUT HOTEL BUTIK TERHADAP MINAT MENGINAP KEMBALI DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL PERANTARA DI SURABAYA. Jurnal Manajemen Perhotelan, 5 (1 (201). pp. 18-25. ISSN 0216-6283

SUHARJO, SURYA NIKA and Harianto, Agung (2019) PERBEDAAN GAYA HIDUP SEHAT DAN SIKAP TERHADAP MAKANAN ORGANIK DARI GENERASI BABY BOOMERS, X, DAN Y DI SURABAYA. jurnal manajemen perhotelan, 5 (1). pp. 45-58. ISSN 0216-6283

Siagian, Hotlan and Tarigan, Zeplin Jiwa Husada and Andreani, Fransisca (2019) The Influence of Information Integration on Hotel Performance through the Green Operation and Strategic Purchasing. In: 2019 The 7th International Conference on Information Technology and Science , 18-06-2019 - 18-06-2019, Hongkong - Hongkong.

Thio, Sienny and Foedjiawati, (2019) Employees Perceptions of Hotel Employment in Indonesia. In: the 7th International Conference on Entrepreneurship and Business Management, 09-08-2019 - 09-08-2019, Jakarta - Indonesia.

WIJAYA, VIANI REVITA and WAROUW, GRACE IRENE and Thio, Sienny (2019) Perbedaan Customer Service Experience pada Generasi Y dan Generasi Z dalam Melakukan Pemesanan Online Food Delivery Melalui Aplikasi GO-FOOD. JOURNAL OF INDONESIAN TOURISM, HOSPITALITY AND RECREATION, 2 (2). pp. 154-164. ISSN 2654-3893